Privacy Policy

Last updated: 21.07.2025

1. Overview

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Contact Information:
Maximilian Winter
Naugarder Strasse 35, 10409 Berlin
Email: hi@ventil.ai

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our services, we may collect:

  • Contact Information: Name, email address, phone number
  • Communication Data: Messages, inquiries, and correspondence you send us
  • Meeting Information: Appointment details, preferences, and scheduling data collected through Cal.com

2.2 Automatically Collected Information

We use Vercel Web Analytics to understand how visitors use our website:

  • Analytics Data: Page views, session duration, referral sources
  • Technical Data: Browser type, device information, IP address (anonymized)

Important: Our analytics solution is privacy-focused and does not use cookies. Visitors are identified through anonymized hashes that cannot track users across different days or websites.

2.3 Information We Do NOT Collect

  • Sensitive personal information (health data, financial information, etc.)
  • Detailed tracking or behavioral profiling
  • Personal data beyond what's necessary for our services

3. How We Use Your Information

We process your personal information for the following purposes:

  • Service Delivery: Schedule and conduct meetings, respond to inquiries
  • Communication: Send confirmations, updates, and relevant business communications
  • Website Improvement: Analyze usage patterns to enhance user experience
  • Legal Compliance: Meet legal obligations and protect our legitimate interests
  • Security: Prevent fraud and ensure platform security

Legal Basis (GDPR):

  • Contract performance (Art. 6(1)(b) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
  • Consent where applicable (Art. 6(1)(a) GDPR)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: Cal.com for meeting scheduling, Vercel for website hosting
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security and Retention

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5.2 Data Retention

  • Contact Information: Retained until you request deletion or withdraw consent
  • Meeting Data: Kept for the duration necessary to fulfill business purposes
  • Analytics Data: Anonymized data may be retained for statistical purposes

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 GDPR Rights (EU Residents)

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent for data processing

6.2 How to Exercise Your Rights

To exercise your privacy rights:

  1. Email us at hi@ventil.ai with your request
  2. Submit a formal request including your name and specific request
  3. Verify your identity to ensure data protection

We will respond to valid requests within 30 days (or as required by applicable law).

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Other appropriate safeguards as required by law

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through:

  • Website notifications
  • Email updates (for registered users)
  • Updated "last modified" date

10. Contact Us

For questions about this Privacy Policy or our data practices:

Email: hi@ventil.ai
Address: Naugarder Strasse 35, 10409 Berlin

For EU residents, you also have the right to lodge a complaint with your local data protection authority.